Shipping policy


Top Knot Extensions Shipping Policy

At Top Knot Extensions, we strive to get your orders to you as quickly as possible. Please review our shipping policy below for important details on processing times, shipping methods, and local pickup options.

Order Processing & Shipping

  • Same-Day Shipping: Orders placed before 10 AM MST are processed and shipped the same business day.
  • Orders placed after 10 AM MST will be processed and shipped on the next business day.
  • We do not process or ship orders on weekends or holidays.
  • Shipping Costs Are Non-Refundable: If an order is returned or undeliverable, shipping fees will not be refunded.

Shipping Restrictions

  • No PO Boxes: We are unable to ship to P.O. Boxes. Please provide a valid physical address for delivery.
  • Lost or Delayed Packages: Once an order has shipped, we are not responsible for lost, stolen, or delayed packages. If an issue arises, please contact the shipping carrier directly.
  • Address Changes: Once an order has been shipped, we are unable to make any changes to the shipping address. Please double-check your information before completing your order.

If you have any questions about shipping or your order, please reach out to us at info@topknotextensions.com or call 844-424-4247.