Last updated: September 14, 2026

Top Knot Extensions (“Top Knot,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.topknotextensions.com, place an order, create an account, apply for a professional or wholesale account, register for training, subscribe to our communications, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide when you place an order, create an account, apply for a professional or wholesale account, register for a class, subscribe to our emails or text messages, contact customer service, complete a form, or submit a review.

This information may include your name, email address, phone number, billing and shipping addresses, order history, account information, salon or business details, professional license or resale information, marketing preferences, and any information you include in communications with us.

When you visit our website, we may also automatically collect information such as your IP address, browser type, device type, approximate location, pages viewed, links clicked, shopping activity, and interactions with our website, advertisements, or emails.

How We Use Your Information

We may use your information to process and fulfill orders, provide shipping updates, manage your account, review wholesale applications, register you for classes, answer questions, provide customer service, personalize your shopping experience, improve our website and products, prevent fraud, and meet our legal, tax, and business obligations.

We may also use your information to send promotional emails or text messages about products, restocks, classes, special offers, and company news when permitted by law.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link at the bottom of an email. You may opt out of marketing text messages by following the instructions included in the message. Even if you opt out of marketing, we may still send necessary communications related to your orders, account, or customer-service requests.

Payment Information

Payments are processed through secure third-party payment providers. Top Knot Extensions does not directly store complete credit card numbers or payment security codes on its own servers. Payment providers handle your information according to their own privacy policies and security practices.

Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to help our website function properly, remember items in your shopping cart, save your preferences, understand website activity, improve performance, measure marketing campaigns, and personalize advertising.

Cookies are small files stored on your browser or device. You may be able to control cookies through your browser settings or through any cookie-preference tools available on our website. Disabling certain cookies may affect how parts of the website function.

How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers that help us operate our website and business. These providers may include our e-commerce platform, payment processors, shipping companies, fulfillment providers, email and text-message providers, customer-service platforms, analytics providers, advertising partners, fraud-prevention services, and professional advisers.

These providers may access personal information only as needed to perform services for us or as otherwise permitted by law.

We may also disclose information when necessary to comply with the law, respond to a legal request, investigate fraud, enforce our policies, or protect the rights, property, and safety of Top Knot Extensions, our customers, or others.

If Top Knot Extensions is involved in a sale, merger, acquisition, financing, reorganization, or transfer of business assets, personal information may be included as part of that transaction.

Advertising and Analytics

We may work with analytics and advertising providers to understand how visitors use our website, measure the performance of our marketing, and provide more relevant advertising.

These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about your activity on our website and, depending on the provider, across other websites or online services. Where required by law, we will provide applicable choices regarding targeted advertising and the sharing of information.

Reviews and Submitted Content

If you submit a product review, photograph, testimonial, or other content, the information you choose to include may be displayed publicly on our website, social media, or marketing materials.

Please do not include sensitive or confidential information in content you submit publicly. We may moderate or remove content that is fraudulent, abusive, unrelated, or otherwise violates our website terms or review guidelines.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy. This may include completing orders, providing customer service, maintaining business and transaction records, preventing fraud, resolving disputes, enforcing agreements, and meeting legal, accounting, or tax obligations.

The length of time we retain information may vary depending on the type of information and why it was collected.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Sensitive payment information is transmitted through secure technology and processed by authorized payment providers. Access to personal information is limited to employees, contractors, and service providers who need it to perform their work.

Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Your Privacy Choices

Depending on where you live and subject to applicable law, you may have the right to request access to the personal information we maintain about you, correct inaccurate information, request deletion of certain information, learn how your information is used or disclosed, and opt out of certain marketing or advertising practices.

We may need to verify your identity before completing a request. We may also retain certain information when required by law or when necessary to complete transactions, prevent fraud, resolve disputes, or enforce our agreements.

You may submit a privacy request by contacting us at info@topknotextensions.com. We will not discriminate against you for exercising an applicable privacy right.

California Privacy Rights

California residents may have additional rights under California privacy laws. Depending on whether these laws apply to Top Knot Extensions, these rights may include the ability to request access to, correction of, or deletion of personal information and the ability to opt out of the sale or sharing of personal information.

We do not sell personal information for money. However, certain advertising technologies may be considered “sharing” under California law. If applicable, California residents may submit a request by emailing info@topknotextensions.com or by using any privacy-choice link available on our website.

Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties. These third parties have their own privacy policies and practices. Top Knot Extensions is not responsible for the privacy, security, content, or operation of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements. When changes are made, we will post the revised policy on this page and update the date at the top.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at: info@topknotextensions.com.