General FAQs

What Products does Top Knot offer?

At Top Knot Extensions, we offer only the highest quality of hair extensions and all the tools you will need to install sew-in, beaded extensions. We have three different types of hair: TK Hybrid Weft, TK Premium Hybrid Weft, and our TK Mini Flex Tips. 

What is the difference between the types of hair extensions?

The TK Hybrid and TK Premium Hybrid wefts are commonly used for sew-in extensions. The stylist will make a track with beads and/or thread and sew the wefts onto the track.

The Mini Flex Tips are individual pieces of extensions and are installed with our mini beads. These are commonly used as filler pieces.

Are Top Knot Extensions real human hair?

Yes. All of our TK extensions are 100% real human hair.

Our hybrid, premium hybrid, and mini flex tips are all full cuticle hair. That means that the cuticles are all intact and aligned. This ensures that the extensions will last the longest amount of time possible and won't tangle.

How many grams are in each weft?

Premium & Hybrid Wefts:

  • 18" - 45g
  • 20" - 50g
  • 22" - 60g

Mini Flex Tips:

  • 18" - 40g
  • 22" - 40g

Why is the color different than last time I ordered?

Top Knot hair is 100% human hair and (as with all organic products) slight color variations are expected.

We cannot guarantee perfect color consistency with each batch of hair. If you find that the color is different than expected, please follow the return policy to exchange the hair.

How do I color match my hair?

When color matching extensions, it is so important to match the ends of the natural hair. Since that is the hair that is going to be blended into the extensions, you want to make sure that the color blends perfectly at the ends.

If you need help with color matching, send us an email at with a picture, in natural lighting, of the front and back of your hair.

How much hair do I need to order?

TK recommendations for added volume only, no length added:

  • Hybrid and Premium Hybrid Wefts: 1-2 wefts
  • Mini Flex Tips: 1-2 packs

TK recommendations for added length and volume:

  • Hybrid and Premium Hybrid Wefts: 2-3 wefts
  • Mini Flex Tips: 3-4 packs

*These amounts are just an estimate. The amount you may need will vary depending on the length and thickness of your natural hair. The thicker your hair is, the more hair you will need.

What is Top Knot Extensions' Return Policy?

Top Knot does not offer refunds. We will only issue store credit within 14 days of purchase.

To see Top Knot Extensions return/exchange policy, please click HERE.

Hair Care

What styling products are safe for extensions?

To ensure the longevity of your Top Knot Extensions, we recommend that you use a sulfate free shampoo, and use an oil every day on the ends of the hair.

Hair extensions don't get the natural oils from your scalp so they need all the extra moisture they can get!

Using a deep conditioning treatment often is also highly recommended.

Can I swim with hair extensions?

We recommend that you do not swim with your hair extensions in as this can cause discoloration, especially for blondes.

But if you must, wet your hair first and coat it in a deep conditioner and put it in a tight bun before you get in the pool. This will prevent as much water as possible from soaking into the hair.

Using a clarifying shampoo right after swimming will also help reduce any discoloration that may happen.

How do I sleep with hair extensions in?

Put your hair in a low bun or a loose braid when sleeping. This will help prevent the extensions from getting matted with your natural hair and will prevent excess pulling.

*Never go to bed with wet extensions. This will cause matting

Can I color my hair extensions?

Yes. You can color all of the TK extensions. We recommend that you never lighten them, but you can use deposit only color/toners on them. 

*Always do a patch test first to ensure the extensions color correctly.